8 January 2014
During a routine inspection
People who used the service told us they were happy with the care and treatment they received in the clinic. One person told us, "I really appreciated all that they have done for me."
We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection. People we spoke with told us the clinic was always clean and tidy. One person we spoke with said, "The clinic is always very clean and tidy."
We looked at three staff files and saw evidence in each file of robust checks being undertaken prior to the commencement of employment.
We found the provider had effective systems in place to monitor the quality of the service provided. We were shown an audit calendar detailing when audits were to be undertaken throughout a 12 month period.