Updated 29 December 2023
Hospice at Home West Cumbria provides high quality, palliative and end of life care to people living in West Cumbria.
Hospice at Home West Cumbria is a registered charity providing 24-hour nursing care with personal care interventions. The hospice provides skilled nursing care on a one-to-one basis to adults within their own home or alternative residential settings, enabling them to remain in their chosen place of care at end of life.
Hospice at Home West Cumbria provides care and support to people in the community, services offered cover home nursing, domiciliary care, family and bereavement support, complementary therapies and lymphoedema care) to people in their own homes.
The provider covers 400 square miles along the western side of Cumbria, covering a scattered rural population from Maryport, to Millom and into the Eskdale and Wasdale valleys (Copeland, South Copeland and Allerdale), serving a population of around 137,000 people.
Care is delivered to people in their own homes and communities and includes those in nursing homes and hospitals including:
• 3 Integrated care communities and Millom
• GP practices
• 3 community hospitals
• 1 district general hospital
• All care homes; nursing and residential homes
Services are delivered free of charge to those who need them. Around one fifth of the provider income comes from the NHS with the remainder raised through income generating activities, legacies, trusts and grants.
The provider offers a home nursing and support at home service.
The provider is the sole provider of specialist lymphoedema care in West Cumbria. A challenging condition that affects many people (Lymphoedema is a chronic condition where excess fluid is retained in the tissues causing painful swelling). It can be as a result of cancer or cancer treatment, but it can also be caused by other non-cancer related conditions.
The provider also delivers a range of family and bereavement support services for families, carers and those bereaved; these include one-to-one support, group support and complementary therapy. The bereavement team help with loss, grief and bereavement concerns. Qualified staff and volunteers, support service users, carers and families by providing complimentary therapies, one to one sessions and group support.
Hospice at Home West Cumbria is an independent provider registered to provide the following regulated activities:
- Treatment of disease, disorder or injury.
- Diagnostic and screening procedures.
- Personal care.
For the period April 2022 to March 2023
- 243 new service users received home care.
- 207 lymphoedema referrals were received.
- 134 service users were supported by the family and bereavement service including complimentary therapy through a range of therapies and interventions provided by staff and volunteers.
We last inspected this service in August 2015 and rated the service as good overall.