The Care Quality Commission

Archived: Renew Medica Limited Weybridge

11-15 Baker Street, Weybridge, Surrey, KT13 8AE 0844 576 8311

Provided and run by:
Renew Medica Limited

Important: The provider of this service changed. See new profile

All Inspections

9 June 2011

During a routine inspection

People who used the service told us they were involved in the planning of their care; that the beautician discussed their support options and treatments with them. They said that they were provided with the client profile (service user guide), and that staff respected and recognised their individuality and human rights. They were provided with relevant and suitable information to enable them to enhance their beauty and change their behaviours. They said this helped them to make informed choices in leading a healthier lifestyle. People told us they were required to sign a consent to treatment form before treatment can begin.

People who used the service told us that they were able to visit the service making an informed decision that the service could meet their needs. They told us on their first consultation they had to complete a self assessment form. They told us their care needs were based on their individuality, such as medical condition, including any allergies, the outcomes they might expect, social and day time activities and to maintain relationships with their families.