31 January 2013
During a routine inspection
We saw that each person's care was planned and delivered in a way that met their needs and took into account their views and experiences. Risks to the health, safety and welfare of people were assessed and managed to help minimise these.
Staff were supported, trained and supervised to help ensure that people who were using the service received safe and proper care and support. People who were using the service told us that they felt safe and that they had no concerns.
1st Care Nursing Limited had systems in place to regularly monitor and improve the safety and quality of the services it provided to ensure that people received safe and appropriate care, support and treatment.