25 September 2013
During an inspection looking at part of the service
We found that staff were aware of the whistle blowing policy and how to report any concerns. Staff told us there had been no safeguarding concerns relating to two of the supported living services. We had raised a safeguarding concern relating to a third supported living service following information received from a whistle blower. The relevant local authority had investigated and found no concerns.
We found that regular spot checks were done at the supported living sites, risk assessments were updated and health and safety checks were completed. The complaints policy was available to people and their relatives and we were told that there were no recent complaints.
Records relating to people who used the service were updated, stored securely and could be promptly located when required.