17 July 2013
During a routine inspection
During our inspection we contacted the Blackpool contracts monitoring team. They told us they currently had no concerns with the service being provided by the agency.
During our inspection we contacted the Blackpool contracts monitoring team. They told us they currently had no concerns with the service being provided by the agency.
"My carers look after me really well"
"I have good carers. No problems with the service whatsoever".
"Always ask me what I want or need. Very well run service".
"The staff who support me are very caring people".
"I have been with other agencies but this is by far the best. You can tell the time by my carers. They always arrive on time".
"Very reliable service. I have never been let down. All the girls who support me are polite, courteous and very patient. I look forward to their visits".