19 April 2013
During a routine inspection
We spent time with the person who lived at the home, observed their care and assessed the running of the home. We spoke with three of the four people who provide care at the home; namely the manager/provider and two care workers. We saw that there was good rapport between the provider and care workers and with the person living at the home. It was evident that the service was run as their 'home' with a family feel. The owner and staff had spent some years with the person living at the home delivering care and we saw that the person's needs were well met in a personalised way.
The building had a high standard of d'cor and was kept clean and well maintained. The person living at the home was very happy with their care and said that 'they couldn't ask for better'. There was an accessible outdoor patio amongst a well stocked shrub and flower border, which the person was looking forward to enjoying in fine weather.