2 April 2014
During a routine inspection
People were treated with respect and they were encouraged to be as independent as possible. For example we saw one person helping with the evening meal and another person told us that they always made their bed. People's care, health and welfare needs were being met and they were receiving a safe service. One relative told us 'yes she is safe there and there are enough staff.' A person who used the service said 'the staff are nice, they look after me.' The necessary checks were carried out to ensure that staff were suitable to work with vulnerable adults.
The provider also managed the service and had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who used the service and others. For example we saw that fire alarms were tested regularly and that services such as gas and electricity supplies were checked to ensure that they were safe.