11 February 2014
During an inspection looking at part of the service
During this inspection we found that improvements had been made in relation to the management of medicines. We saw that medicines were administered in a way that protected people's dignity and privacy. We found that staff had received training in the administration of medicines and medicines were stored appropriately.
We spoke with staff who told us that they had received updated training. We viewed records that showed the provider checked that staff were competent after training had been provided.
We found that there had been improvements made to the systems the provider had in place to monitor the quality of the service and gain the views of people who used the service.