15 March 2022
During an inspection looking at part of the service
Drewstead Lodge is a residential care home providing accommodation and personal care to older people. At the time of our inspection, there was one person using the service.
People’s experience of using this service and what we found
A safe service was provided for people by staff who knew them well. There was enough staff to support people with their daily activities. The provider was aware about the safeguarding procedure and the actions they had to take if the person they supported was at risk of abuse. Risks to people using the service were monitored to ensure good care delivery. Medicines were safely administered. Effective infection prevention and control (IPC) procedures were followed to minimise the risk of catching and spreading infections.
Leadership at the service was honest, open and transparent. Family members felt the service was meeting their expectations and they were involved in the matters arising regarding their relatives. Staff used appropriate communications to interact with people. Service quality was monitored and changes were made accordingly to improve as necessary. Staff understood their responsibilities and accountability to legal requirements. The provider established effective working partnerships to promote and support people's well-being.
Rating at last inspection
The last rating for this service was good (published 14 March 2018).
Why we inspected
This was a planned inspection based on the previous rating.
CQC has introduced focused/targeted inspections to follow up on previous breaches and to check specific concerns. We undertook a focused inspection approach to review the key questions of Safe, and Well-led.
As no concerns were identified in relation to the key questions is the service Effective, Caring and Responsive, we decided not to inspect them. Ratings from the previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.
The overall rating for the service remains good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Drewstead Lodge on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.