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Inspection report

Date of Inspection: 20 December 2012
Date of Publication: 30 January 2013
Inspection Report published 30 January 2013 PDF


Inspection carried out on 20 December 2012

During an inspection in response to concerns

We inspected the Roebuck Nursing Home on 20 December 2012 in response to concerns we had received about infection control and wound management practices.

During our visit people spoke positively about the home. Ten of the 12 people living there and all five of the relatives we spoke with said they felt they had contributed to the care planning process. People spoke well of the service. One person said, "I am of the belief I have chosen the right place.� A visitor told us, �My family and I are very happy with the care my [relative] is receiving."

We also saw that care was delivered according to people's needs that arose from their cultural or ethnic backgrounds. For instance, two people told us that staff had managed their specific skin care requirements very well.

Care was delivered in a way that ensured people were safe. Risk assessments and corresponding management plans were in place to help the staff at the home deal effectively with issues affecting their wellbeing, such as wounds or pressure sores.

The staff at the home followed a clear infection control policy and cared for people in a clean and safe environment. Hand-washing was the primary means of providing a barrier against infection at the home. Some of the disinfectant gel dispensers were found to be empty.

People's care plans and other records were generally accurate and fit for purpose. However, charts used to record when people changed position had some gaps that could not be accounted for.