29 August 2013
During a routine inspection
People made positive comments about the staff. One person said “they are all very good.” One person told us the staff were "beautiful.” Another person said they were “marvellous." One person gave us a more varied view of the staff but she reflected that her views could be affected by her mood. People told us about activities they enjoyed.These included visits to the Day Centre, reading, sitting in the beautiful garden and attending the weekly exercise class.
We made observations over lunch-time and saw that the dining facilities were suitable. People had the option to eat in different areas of the home and outside in the gardens. The home was spacious in layout and the rooms were clean. The gardens were very attractive. We saw that the delivery of medications was in an organised and safe way for people who used the service.
We reviewed the care files of four people who used the service. We observed that staff respected and involved people in their care. People received the care and support that met their needs. Staff were properly trained and adequately supported. We saw that medicines were managed in a safe way and the home met people’s nutritional needs.