3 February 2013
During a routine inspection
We looked at treatment plans and they included different options where these were appropriate and enabling patients to make an informed choice.
People said that their care and support was good and that staff provided them with safe and appropriate care, treatment and support to meet their needs. They said they had every confidence in the care provider.
There were a number of systems in place to make sure the service was audited properly. The responses from the comment forms and surveys we looked at showed overall satisfaction with the service.