Help us transform CQC

Page last updated: 12 May 2022
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Digital transformation lies at the heart of CQC’s new strategy to help change the way we regulate health and social care in England.

We’re ambitious in what we want to achieve:

  • Modern digital platforms and technology infrastructure that allow us to host services on modern, scalable applications
  • Multidisciplinary agile teams building services that make a real difference to healthcare providers and internal teams
  • Using data insight to help solve complex regulatory and policy problems at scale
  • Putting users at the heart of everything we do

Come and join us

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We are growing fast and looking for people who want to work in an ambitious and mission-driven organisation. We want to build our digital, data and technology skills to help truly transform CQC and how we work.

For us to meet our ambitions, we need people who will:

  • Work openly and collaborate with colleagues, peers, Government and the wider health and social care sector
  • Work boldly in making change happen in CQC
  • Embrace diversity and foster an environment for all people to do their best work
  • We encourage an open, inclusive and collaborative environment so that people can do their work better.

We’re looking for digital professionals with a range of experiences. People who care deeply about supporting great teams as part of a culture that supports each other to achieve their best.

In the last year, our teams have worked on services to:

And we have an extensive roadmap of transformation activity over the coming years to build upon the foundations in place.

In return for your passion, skills and expertise, CQC can offer you:

  • Fully remote or office-based working
  • Flexible working patterns
  • Communities of practice to come together, share information, ideas and learnings
  • Formal learning through training, conferences, coaching and mentoring
  • A range of employee benefits
  • Free, unlimited access to the Headspace mindfulness application

Data and insight roles

Head of Enterprise Data & Reporting

In this role, your brief will be far-reaching, with responsibility over data architecture, governance, quality and management. We’ll also expect you to develop forward thinking taxonomies, and to own key data relationships with health and care partners.

You can read the full advert and role profile and, to express your interest in this opportunity and receive a candidate briefing pack before you apply, contact recruitment@cqc.org.uk.

Head of Data & Insight Improvement

In this role, you’ll be the professional lead for analytics in CQC. In practice, that means providing strategic direction on our methods and approaches, working with our learning and development team to ensure we have the skills to deliver – and guiding our evolution into an insight-driven organisation.

You can read the full advert and role profile and, to express your interest in this opportunity and receive a candidate briefing pack before you apply, contact recruitment@cqc.org.uk.

Head of Strategic Insight

In this role, you'll lead analyst teams to deliver pro-active insights that evidence areas of concern and opportunity across sectors, areas and pathways to shape new strategic priorities for CQC, delivered in a compelling way for senior and external audiences.

You can read the full advert and role profile and, to express your interest in this opportunity and receive a candidate briefing pack before you apply, contact recruitment@cqc.org.uk.

Head of Insight Products

In this role, the insight products you develop will be used by both internal and external customers to drive improvement in the quality of care being delivered. We’ll look to you for delivery of the strategy, roadmap and implementation of self-serve insight products that lead to effective, efficient user decision-making.

You can read the full advert and role profile and, to express your interest in this opportunity and receive a candidate briefing pack before you apply, contact recruitment@cqc.org.uk.

Design and research roles

Content Design Manager

In this role, you will be responsible for making our services clear and easy to understand. You’ll work with subject matter experts to check the accuracy of content, present to senior stakeholders and work within an agile team to prototype and test your work.

You can read the full advert and role profile and if you have any further questions then please email Owen Griffiths (owen.griffiths@cqc.org.uk).

Lead Service Designer

We’re looking for an experienced problem solver who can work across the organisation to embed a user-centred approach to the design of services. You’ll help teams solve difficult design problems across a range of products to create a simple and unified experience for our users.

You can read the full advert and role profile and if you have any further questions then please email Phil Spencer (phil.spencer@cqc.org.uk).

Interaction Designer (2 roles)

In this role, you’ll help identify and solve complex policy challenges and service problems at scale, making CQC services simpler, faster and easier to use. You’ll help teams create useable, accessible and inclusive digital services that meet user needs.

You can read the full advert and role profile and if you have any further questions then please email Phil Spencer (phil.spencer@cqc.org.uk).

Senior User Researcher (2 roles)

In this role, you'll help teams develop an understanding of the people who use a service. The findings enable teams to design and build better services quickly and to continuously improve services, based on data and evidence.

You can read the full advert and role profile and if you have any further questions then please email Adam Duell (adam.duell@cqc.org.uk).

Agile delivery roles

Agile Delivery Manager (2 roles)

As an Agile Delivery Manager you’ll be working as part of digital, data and technology teams to deliver platforms and services to meet user needs. You’ll focus on coaching and facilitation to empower teams to deliver and do their best work.

You can read the full advert and role profile and if you have any further questions then please email David Cornforth (david.cornforth@cqc.org.uk).

See all our jobs...

You can find all the jobs we currently have available and more about working for CQC on our Care to join us pages.