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Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏5_x6H鰰ϯ+Eb?/C[DT*xQEHn[ endstream endobj 6 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (1)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 94.4 w 22.95 749.45 m 561.53 749.45 l S 0.001 w q 170.25 0 0 54.75 28.35 737.9 cm /img0 Do Q /F3 26 Tf BT 1 0 0 1 154.3 650.24 Tm ($QQXDOVHUYLFHUHYLHZ)Tj ET 20.58 w 28.35 628.58 m 567 628.58 l S 0.001 w /F3 6 Tf BT 1 0 0 1 28.35 599.01 Tm ()Tj ET /F3 6 Tf BT 1 0 0 1 28.35 591.77 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 577.99 m 182.5 577.99 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 589.4 m 566.93 589.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 566.57 m 566.93 566.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 590.48 m 30.07 565.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 183.63 590.48 m 183.63 565.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 565.85 590.48 m 565.85 565.49 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 573.22 Tm (Name of Service:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 184.8 573.22 Tm (The Crescent)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 549.76 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 529.28 m 315.25 529.28 l S 0.001 w 20.58 w 31.2 506.45 m 315.25 506.45 l S 0.001 w 1 1 1 RG 20.58 w 317.5 506.45 m 346.55 506.45 l S 0.001 w 20.58 w 348.8 506.45 m 377.9 506.45 l S 0.001 w 20.58 w 380.15 506.45 m 409.2 506.45 l S 0.001 w 20.58 w 411.45 506.45 m 440.55 506.45 l S 0.001 w 20.58 w 442.8 506.45 m 471.9 506.45 l S 0.001 w 20.58 w 474.15 506.45 m 503.2 506.45 l S 0.001 w 20.58 w 505.45 506.45 m 534.55 506.45 l S 0.001 w 20.58 w 536.8 506.45 m 565.9 506.45 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 517.87 m 568.1 517.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 540.7 m 568.1 540.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 517.87 m 568.1 517.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.04 m 568.1 495.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 541.78 m 30.07 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 541.78 m 316.37 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 518.95 m 347.67 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 518.95 m 379.02 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 518.95 m 410.32 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 518.95 m 441.67 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 518.95 m 473.02 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 518.95 m 504.32 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 518.95 m 535.67 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 541.78 m 567.02 493.96 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 524.52 Tm (The quality rating for this )Tj ET /F2 12 Tf BT 1 0 0 1 191.92 524.52 Tm (care home is:)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 524.52 Tm (two star good service)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 501.68 Tm (The rating was made on:)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 501.68 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 351.65 501.68 Tm (6)Tj ET /F2 12 Tf BT 1 0 0 1 383 501.68 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 414.3 501.68 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 445.65 501.68 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 477 501.68 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 508.3 501.68 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 539.65 501.68 Tm (8)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 480.73 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 461.23 Tm (A quality rating is our assessment of how well a care home, agency or scheme is )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 443.73 Tm (meeting the needs of the people who use it.)Tj ET /F2 12 Tf BT 1 0 0 1 303.65 443.73 Tm (We give a quality rating following a full )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 426.24 Tm (review of the service.)Tj ET /F2 12 Tf BT 1 0 0 1 166.78 426.24 Tm (We call this review a key inspection)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 386.25 Tm (We do an annual service review when there has been no key inspection of the service in )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 368.75 Tm (the last 12 months. It does not involve a visit to the service but is a summary of new )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 351.25 Tm (information given to us, or collected by us, since the last key inspection or annual )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 333.76 Tm (service review.)Tj ET /F4 6 Tf BT 1 0 0 1 28.35 319.82 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 306.04 m 521.3 306.04 l S 0.001 w 1 1 1 RG 20.58 w 523.55 306.04 m 563.65 306.04 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 317.46 m 565.85 317.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 294.63 m 565.85 294.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 318.53 m 30.07 293.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 522.43 318.53 m 522.43 293.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 318.53 m 564.78 293.55 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 301.27 Tm (Has this annual service review changed our opinion of the service?)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 526.4 301.27 Tm (No)Tj ET /F4 6 Tf BT 1 0 0 1 28.35 286.37 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 270.58 Tm (You should )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 98.55 270.58 Tm (read the last key inspection report for this service)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 400.24 270.58 Tm ( to get a full picture of how )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 253.08 Tm (well outcomes for the people using the service are being met.)Tj ET /F3 6 Tf BT 1 0 0 1 28.35 239.14 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 225.36 m 375.25 225.36 l S 0.001 w 1 1 1 RG 20.58 w 377.5 225.36 m 399.25 225.36 l S 0.001 w 20.58 w 401.5 225.36 m 423.25 225.36 l S 0.001 w 20.58 w 425.5 225.36 m 447.25 225.36 l S 0.001 w 20.58 w 449.5 225.36 m 471.25 225.36 l S 0.001 w 20.58 w 473.5 225.36 m 495.25 225.36 l S 0.001 w 20.58 w 497.5 225.36 m 519.25 225.36 l S 0.001 w 20.58 w 521.5 225.36 m 543.25 225.36 l S 0.001 w 20.58 w 545.5 225.36 m 567.85 225.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 236.78 m 570.05 236.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 213.95 m 570.05 213.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 237.85 m 30.07 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 376.37 237.85 m 376.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 400.37 237.85 m 400.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 424.37 237.85 m 424.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 448.37 237.85 m 448.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 472.37 237.85 m 472.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 496.37 237.85 m 496.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 520.37 237.85 m 520.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 544.37 237.85 m 544.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 568.97 237.85 m 568.97 212.87 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 220.59 Tm (The date by which we will do a key inspection:)Tj ET /F3 6 Tf BT 1 0 0 1 28.35 205.7 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 191.92 m 315.25 191.92 l S 0.001 w 20.58 w 317.5 191.92 m 565.9 191.92 l S 0.001 w 1 1 1 RG 20.58 w 317.5 169.09 m 346.55 169.09 l S 0.001 w 20.58 w 348.8 169.09 m 377.9 169.09 l S 0.001 w 20.58 w 380.15 169.09 m 409.2 169.09 l S 0.001 w 20.58 w 411.45 169.09 m 440.55 169.09 l S 0.001 w 20.58 w 442.8 169.09 m 471.9 169.09 l S 0.001 w 20.58 w 474.15 169.09 m 503.2 169.09 l S 0.001 w 20.58 w 505.45 169.09 m 534.55 169.09 l S 0.001 w 20.58 w 536.8 169.09 m 565.9 169.09 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 180.5 m 568.1 180.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 203.33 m 568.1 203.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 180.5 m 568.1 180.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 157.67 m 568.1 157.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 204.41 m 30.07 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 204.41 m 316.37 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 181.58 m 347.67 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 181.58 m 379.02 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 181.58 m 410.32 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 181.58 m 441.67 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 181.58 m 473.02 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 181.58 m 504.32 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 181.58 m 535.67 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 204.41 m 567.02 156.59 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 187.15 Tm (Name of inspector:)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 187.15 Tm (Date of this annual service review:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 164.32 Tm (Jo Palmer)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 164.32 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 351.65 164.32 Tm (6)Tj ET /F2 12 Tf BT 1 0 0 1 383 164.32 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 414.3 164.32 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 445.65 164.32 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 477 164.32 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 508.3 164.32 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 539.65 164.32 Tm (9)Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F3 14 Tf BT 1 0 0 1 28.35 778.65 Tm (,QIRUPDWLRQDERXWWKHVHUYLFH)Tj ET 0.95294 0.95294 0.95294 RG 73.32 w 31.2 730.85 m 267.9 730.85 l S 0.001 w 1 1 1 RG 73.32 w 270.15 730.85 m 565.6 730.85 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 681.65 m 267.9 681.65 l S 0.001 w 1 1 1 RG 20.58 w 270.15 681.65 m 565.6 681.65 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 658.82 m 267.9 658.82 l S 0.001 w 1 1 1 RG 20.58 w 270.15 658.82 m 565.6 658.82 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 635.99 m 267.9 635.99 l S 0.001 w 1 1 1 RG 20.58 w 270.15 635.99 m 565.6 635.99 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 613.16 m 267.9 613.16 l S 0.001 w 1 1 1 RG 20.58 w 270.15 613.16 m 565.6 613.16 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 693.06 m 567.8 693.06 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 670.23 m 567.8 670.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 647.4 m 567.8 647.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 624.57 m 567.8 624.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 768.63 m 567.8 768.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.06 m 567.8 693.06 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 670.23 m 567.8 670.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 647.4 m 567.8 647.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 624.57 m 567.8 624.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.74 m 567.8 601.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 769.71 m 30.07 600.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 269.02 769.71 m 269.02 600.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 769.71 m 566.72 600.66 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 752.45 Tm (Address of service:)Tj ET /F2 12 Tf BT 1 0 0 1 273 752.45 Tm (27-29 Meyrick Park Crescent )Tj ET /F2 12 Tf BT 1 0 0 1 273 734.87 Tm (Bournemouth)Tj ET /F2 12 Tf BT 1 0 0 1 273 717.29 Tm (Dorset)Tj ET /F2 12 Tf BT 1 0 0 1 273 699.71 Tm (BH3 7AG)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 676.88 Tm (Telephone number:)Tj ET /F2 12 Tf BT 1 0 0 1 273 676.88 Tm (01202553660)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 654.05 Tm (Fax number:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 631.22 Tm (Email address:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 608.39 Tm (Provider web address:)Tj ET /F4 6 Tf BT 1 0 0 1 28.35 593.49 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 579.71 m 297.4 579.71 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 568.3 m 568.1 568.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 545.47 m 567.8 545.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.52 592.2 m 298.52 567.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 591.13 m 568.1 591.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 568.3 m 567.8 568.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 545.47 m 567.8 545.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 504.97 m 567.8 504.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 592.2 m 30.07 503.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 546.54 m 298.32 503.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 592.2 m 567.02 503.89 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 574.94 Tm (Name of registered provider\(s\):)Tj ET /F2 12 Tf BT 1 0 0 1 302.5 574.94 Tm (Rhetor 17 Limited)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 552.11 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 529.28 Tm (Category\(ies\) :)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 529.28 Tm (Number of places \(if applicable\):)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 511.7 Tm (Under 65)Tj ET /F2 12 Tf BT 1 0 0 1 357.92 511.7 Tm ( )Tj ET /F2 8 Tf BT 1 0 0 1 433.95 511.7 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 436.76 511.7 Tm (Over 65)Tj ET [] 0 d 2.25 w 28.99 501.59 m 567.8 501.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 464.18 m 567.8 464.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 502.67 m 30.07 463.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 502.67 m 298.32 463.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 502.67 m 432.52 463.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 502.67 m 566.72 463.1 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 485.41 Tm (old age, not falling within any other )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 470.83 Tm (category)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 485.41 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 436.5 485.41 Tm (40)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 32.32 448.27 m 564.47 448.27 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 460.81 m 567.8 460.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 437.98 m 567.8 437.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 461.88 m 30.07 436.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 461.88 m 566.72 436.9 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 444.62 Tm (Conditions of registration: )Tj ET 0.95294 0.95294 0.95294 RG 34 w 31.2 327.08 m 453.25 327.08 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 411.77 m 568.1 411.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 345.2 m 568.1 345.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 434.6 m 568.1 434.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 411.77 m 568.1 411.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 345.2 m 567.8 345.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 308.95 m 567.8 308.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 435.68 m 30.07 307.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 454.37 346.28 m 454.37 307.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 435.68 m 567.02 307.87 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 418.42 Tm (The maximum number of service users who can be accommodated is 40)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 395.59 Tm (The registered person may provide the following category of service only: Care home )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 381.01 Tm (with nursing - Code N to service users of either gender whose primary care needs on )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 366.43 Tm (admission to the home are within the following category: Old age, not falling within )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 351.85 Tm (any other category \(Code OP\))Tj ET /F2 12 Tf BT 1 0 0 1 35.5 332.02 Tm (Have there been any changes in the ownership, management or the )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 315.02 Tm (services registration details in the last 12 months?)Tj ET /F2 12 Tf BT 1 0 0 1 458.35 329.02 Tm (Yes)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 294.16 m 279.25 294.16 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 305.58 m 567.8 305.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 282.75 m 567.8 282.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 306.65 m 30.07 281.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 280.37 306.65 m 280.37 281.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 306.65 m 566.72 281.67 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 292.39 Tm (If yes, what have they been:)Tj ET /F2 12 Tf BT 1 0 0 1 284.35 289.39 Tm (None)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 260.71 m 315.25 260.71 l S 0.001 w 1 1 1 RG 20.58 w 317.5 260.71 m 346.55 260.71 l S 0.001 w 20.58 w 348.8 260.71 m 377.9 260.71 l S 0.001 w 20.58 w 380.15 260.71 m 409.2 260.71 l S 0.001 w 20.58 w 411.45 260.71 m 440.55 260.71 l S 0.001 w 20.58 w 442.8 260.71 m 471.9 260.71 l S 0.001 w 20.58 w 474.15 260.71 m 503.2 260.71 l S 0.001 w 20.58 w 505.45 260.71 m 534.55 260.71 l S 0.001 w 20.58 w 536.8 260.71 m 565.9 260.71 l S 0.001 w 0.95294 0.95294 0.95294 RG 34 w 31.2 231.18 m 315.25 231.18 l S 0.001 w 1 1 1 RG 34 w 317.5 231.18 m 346.55 231.18 l S 0.001 w 34 w 348.8 231.18 m 377.9 231.18 l S 0.001 w 34 w 380.15 231.18 m 409.2 231.18 l S 0.001 w 34 w 411.45 231.18 m 440.55 231.18 l S 0.001 w 34 w 442.8 231.18 m 471.9 231.18 l S 0.001 w 34 w 474.15 231.18 m 503.2 231.18 l S 0.001 w 34 w 505.45 231.18 m 534.55 231.18 l S 0.001 w 34 w 536.8 231.18 m 565.9 231.18 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 249.3 m 568.1 249.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 272.13 m 568.1 272.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 249.3 m 568.1 249.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 213.05 m 568.1 213.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 273.21 m 30.07 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 273.21 m 316.37 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 273.21 m 347.67 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 273.21 m 379.02 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 273.21 m 410.32 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 273.21 m 441.67 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 273.21 m 473.02 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 273.21 m 504.32 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 273.21 m 535.67 211.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 273.21 m 567.02 211.97 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 258.95 Tm (Date of last key inspection:)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 255.95 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 351.65 255.95 Tm (6)Tj ET /F2 12 Tf BT 1 0 0 1 383 255.95 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 414.3 255.95 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 445.65 255.95 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 477 255.95 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 508.3 255.95 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 539.65 255.95 Tm (8)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 236.12 Tm (Date of last annual service review \(if )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 219.12 Tm (applicable\):)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 193.93 m 565.9 193.93 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 184.31 m 568.1 184.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 203.56 m 568.1 203.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 184.31 m 568.1 184.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 54.47 m 568.1 54.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 204.64 m 30.07 53.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 204.64 m 567.02 53.4 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 190.37 Tm (Brief description of the )Tj ET /F2 12 Tf BT 1 0 0 1 177.31 190.37 Tm (service)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 171.12 Tm (The Crescent cares for 40 older people in two converted houses that have been joined )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 154.12 Tm (together. Up to 24 of the 40 people can have nursing care. The home is situated in a )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 137.12 Tm (residential area close to Meyrick Park and near the centre of Bournemouth. It )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 120.12 Tm (overlooks the tree lined Meyrick Park Crescent and is close to the regular bus route )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 103.12 Tm (into the town. Car parking spaces are available in the grounds at the front of the home )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 86.12 Tm (or in the road immediately outside. There is a large attractive patio area with a )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 69.12 Tm (fishpond and bench situated at the front and a grass area at the side of the home, both )Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 675.4 m 568.1 675.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 674.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 674.33 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 33.25 802.72 Tm (easily accessible by service users and visitors. The home is on two floors with 23 )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 785.72 Tm (bedrooms on the ground floor and ten on the first floor. 26 of the rooms are single )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 768.72 Tm (rooms and 7 are doubles. 5 of the single rooms have an en suite toilet. There are five )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 751.72 Tm (bathroom toilets, one bathroom without a toilet, one shower room toilet and one toilet. )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 734.72 Tm (A passenger lift provides easy access to the first floor and there are a variety of aids )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 717.72 Tm (and adaptations around the building to allow residents to move about more )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 700.72 Tm (independently. The current weekly charges for this home range between 450 and 700 )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 683.72 Tm (pounds.)Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F3 14 Tf BT 1 0 0 1 28.35 782.65 Tm (6HUYLFHXSGDWHVLQFHWKHODVWNH\\LQVSHFWLRQRUDQQXDOVHUYLFHUHYLHZ)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 767.11 m 565.6 767.11 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 755.7 m 567.8 755.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 778.53 m 567.8 778.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 755.7 m 567.8 755.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 630.81 m 567.8 630.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 779.61 m 30.07 629.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 779.61 m 566.72 629.73 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 762.34 Tm (What did we do for this annual service review?)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 739.51 Tm (We looked at all the information that we have received, or asked for, since the last key )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 724.93 Tm (inspection, this included:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 710.35 Tm (The annual quality assurance assessment \(AQAA\) that was completed by the service )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 695.77 Tm (and returned to us on 29th September 2009. The AQAA is a self-assessment that )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 681.19 Tm (focuses on how well outcomes are being met for people using the service. It also gave )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 666.61 Tm (us some numerical information about the service.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 652.03 Tm (The previous key inspection undertaken on 6th November 2008)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 637.45 Tm (Notifications received)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 599.02 m 565.6 599.02 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 587.6 m 567.8 587.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 610.43 m 567.8 610.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 587.6 m 567.8 587.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 127.37 m 567.8 127.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 611.51 m 30.07 126.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 611.51 m 566.72 126.3 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 594.25 Tm (What has this told us about the service?)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 571.42 Tm (The home sent us their annual quality assurance assessment \(AQAA\). It was clear and )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 556.84 Tm (gave us all the information we asked for. In the completed AQAA, Helen Graham, the )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 542.26 Tm (registered owner and manager at The Crescent has identified what they feel they do )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 527.68 Tm (well and gives no cause for concern about the service, which is consistent with the last )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 513.1 Tm (key inspection undertaken in November 2008.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 498.52 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 483.94 Tm (Since the last key inspection, Helen Graham has identified improvements in key )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 469.36 Tm (working with new residnets, clarification of medication procedure, access to the menu )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 454.78 Tm (and provision of a flat screen television and monthly excercise classes,continued staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 440.2 Tm (training programmes including safe guarding and NVQ training and upgrading some of )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 425.62 Tm (the electrical systems including the fire alert and call bell systems.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 411.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 396.46 Tm (Helen Graham has identified in the AQAA that improvements in the next 12 months will )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 381.88 Tm (include developing stronger links with specialist nurses, improve communication, )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 367.3 Tm (continue with on going redecoration and refurbishment and continue staff training )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 352.72 Tm (programmes.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 338.14 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 323.56 Tm (The data provided with the AQAA tells us about the level of occupancy in the home and )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 308.98 Tm (an outline of the dependencies of service users, the data also provides information )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 294.4 Tm (about the staffing levels and competencies. There are 20 members of care staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 279.82 Tm (employed 14 of whom have achieved NVQ level 2 or above in care.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 265.24 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 250.66 Tm (Notifications held on file relating to reported incidents have been well managed by the )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 236.08 Tm (service \(The Care Homes Regulations \(CHR 2001\) expect homes to inform the )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 221.5 Tm (Commission about certain incidents or events in the home, these are called )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 206.92 Tm (notifications under regulations 37 of the CHR\))Tj ET /F2 12 Tf BT 1 0 0 1 34.05 192.34 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 177.76 Tm (We have not received any surveys from service users giving their views on the service )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 163.18 Tm (and care provided although it is evident from the completed AQAA that The Crescent )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 148.6 Tm (uses an internal quality assurance audit and includes the views and opinions of services )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 134.02 Tm (users and their representatives in the quality process.)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 98.5 m 565.6 98.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 108.12 m 567.8 108.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 88.87 m 567.8 88.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 109.2 m 30.07 87.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 109.2 m 566.72 87.8 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 94.94 Tm (What are we going to do as a result of this annual service review?)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr [] 0 d 2.25 w 28.99 813.65 m 567.8 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 747.08 m 567.8 747.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 746.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 814.73 m 566.72 746.01 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.45 797.47 Tm (We are not going to change our inspection plan, and will do a key inspection by )Tj ET /F2 12 Tf BT 1 0 0 1 35.45 782.89 Tm (November 2010)Tj ET /F2 12 Tf BT 1 0 0 1 35.45 768.31 Tm (However we can inspect the service at any time if we have concerns about the quality )Tj ET /F2 12 Tf BT 1 0 0 1 35.45 753.73 Tm (of the service or the safety of the people using the service.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 735.02 Tm ()Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 17 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F3 14 Tf BT 1 0 0 1 28.35 778.65 Tm (5HDGHU,QIRUPDWLRQ)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 28.35 757.22 m 223.34 757.22 l S 0.001 w 1 1 1 RG 20.58 w 225.59 757.22 m 565 757.22 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 734.39 m 223.34 734.39 l S 0.001 w 1 1 1 RG 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w [] 0 d /F2 12 Tf BT 1 0 0 1 31.2 752.45 Tm (Document Purpose:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 752.45 Tm (Annual service review)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 729.62 Tm (Author:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 729.62 Tm (CQC)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 706.79 Tm (Audience:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 706.79 Tm (General Public)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 683.96 Tm (Further copies from:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 683.96 Tm (0870 240 7535 \(national contact centre\))Tj ET 0.95294 0.95294 0.95294 RG 35.16 w 31.2 650.24 m 566.76 650.24 l S 0.001 w /F2 12 Tf BT 1 0 0 1 34.05 652.76 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 638.18 Tm (The content of which can be found on our website.)Tj ET 24.9 w 31.2 612.97 m 566.76 612.97 l S 0.001 w /F3 14 Tf BT 1 0 0 1 35.3 607.41 Tm (+HOSOLQH)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 585.96 Tm (Telephone:)Tj ET 0.95294 0.95294 0.95294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 95.88 585.96 Tm ( 03000 616161)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 565.97 Tm (Email:)Tj ET 0.95294 0.95294 0.95294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 66.84 565.97 Tm ( enquiries@cqc.org.uk)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 545.97 Tm (Web:)Tj ET 0.95294 0.95294 0.95294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 64.51 545.97 Tm (www.cqc.org.uk)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 525.97 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 505.98 Tm (We want people to be able to access this information. If you would like a copy of the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 488.48 Tm (findings in a different format or language please contact our helpline or go to our )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 470.99 Tm (website.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 430.99 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 413.5 Tm (reproduced in whole or in part, free of charge, in any format or medium provided that it )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 396 Tm (is not used for commercial gain. This consent is subject to the material being )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 378.51 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 361.01 Tm (misleading context. 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C <RG<29Ap@AC6/?o /?o 7 9999PKKTBKKSB 2+KdRBKRXYKTXYKSXY++++st+ststEEha#DsEEha#DEEha#DEh#D+s+++++++++++++st++++++ssssssss+ss+s+++++st++++u++++++++++++++++++++t+st+sst+st+t+ss++st+s+++ss+++s++++s+++++++++++sttu++++++++++++++++++++++++++s+++++qEhq#Dstu++++ endstream endobj 20 0 obj<> endobj 21 0 obj<>/Subtype/CIDFontType2/Type/Font/W [3[312]]/CIDToGIDMap/Identity/DW 1000>> endobj 22 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0003><0003> endcodespacerange 1 beginbfrange <0003><0003><00a0> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 5 0 obj<> endobj 23 0 obj <>stream %!PS-AdobeFont-1.0: TimesNewRomanPSMT Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:48:26 2008 % Converted from TrueType font 'TIMES.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Times New Roman) readonly def /FamilyName (Times New Roman) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /TimesNewRomanPSMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-77 -216 1009 877} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B TcJ6*]h[zeKq)ƷW0jlBIf14%B[tnqNOדe{fC;1I^7^r5=[ySwF 5ZUͧ@;J7{Phx ғ*⿅΅V1lCd3Dk9+ ~Iic*x 2YC.eKgt_"t!Ztb$~iS[xdw +P7)%g9/-awT=JK/{ Q'y!kA,7 Α$?H}Om"s*5aks*HRUufn6i?kɝ=-0X%lϧQ4ݡ`rџ~D&#&:t]=.ok &DZђԺŠRq [j@3a*42K]sjϖjG_n 4Ϛ5. *Ly^w`ܮ64r/:!?u:};ߜ`dӤJY2R'wbTCI2CRNY2uD-.Y9y:2Cʸ`ͻq5dBpQŰ: TimM;f ]+ozY0,(Fh^ GirY E W| -R̵vVP ce޾'zH+1= PU~}fIa TY˞߹NC!RhUeySNqEobm"QQL!H0agylrҳxc: HWmֻDc,A';{ 8rnGMGduDcb ʮ_`gJuDQO>c٨~b_s/%~`/ 8Ayq. -v -%=6 ̟sjՊ6a FZ#Ԉeֆ1TRwY Կ'$s|I9ƲRM&89>N ]<3z h_/-|UN%b=̱ IuȌ>pq-t<.4Pk2\1Ko7fXH%<#+nUU[D-Jeʤvɴ;\G?W<}eH}p?_F5$wG.~< J s]tY 6Xk6UNJRg_pZ=܌JR(lh9ҥӏjwb"MF&纺ÄjhjX,Ƒwjnd-4:$fN4IyFNgXٺmS`d'G8^Ir1[cÎ$-0[d]v2O8͸\GQk_Y\2\Gp2i2^cT:ʲ 9,]YnZh?35Ƴ2Y_F]ùD"=RI:3?Gv9p= K.~hZo!Y&Bn7kECVsEvpԛt3Qk{% 񚡽ACIG#-"Uo| qB:` h͑p>gϒe$P*[!{}#1p%,H'ɷz[0 }3"" u'~Tɗϛ}:>1PQApt & / XJ4%dha ?$] |67A U)>4q Q3Kn|n  uL1tNpZB?)sWxbpi⩢խd_ŏ<\Y@D\_߰17Q"ݚ}Ž^FGW5߀klZ5srĿLZ"R"[STl(#9˳;/:7Hz4MM S^f FH|ݽ0NQy@`\|fȊP)^uĖs4$ m1*.١.fU Q>\( d{hk}%$fm aS5&i%)LdTz7&Nl$ vM?O]پ,/KTbx`~/3Ks8kÜ' CsBCY;qrRș^.[`gҪ]┛o}8H#H/g\?}7Y#*ZV PvO߃ ~bXaAI`CD ҷDO[(1YBo*uKYlLђDi6Y0@̗Ōy 0W s$}FD=-Y'r3EUð7mN/I$K̳ܨ=h!ۧ {H™Naqm*}h8だ3N++kyhB^gRţ-LjQ9h% s6?FnAnٽ6t6LMlt&n'#i^)֤0)G7a;]U@d#1Mn$]mU}iigTQ5=80"Ӯ2sl`ݗַc%7Ɉʝ;.7Rҿ¸>~ot"IģqWu)b,mXT=s5c؊m{6|HlsI%ر95Oq2&宠9hbLTu˷| iHKC6 Dί!isaX4r]Clq )_Ħr98y&XZ%.ЏB'$9.Htxl8s~*lq}rM⹟8_j_V~%)_EW_K/3ND^3BpGݩ|G9jS6@`'XȽ$` Y&ypCeֳHΪFzjt) 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HUU<DžV|xqб ?\<ɿjkoHб!4B[${ͮMWދ1 {EXhe_<;e`:A0e,B;ES kct`'ޱ>q(~#}@*u֜F~ZY3Wt }\je*/" A# `0!NZyx9eІ;+USp^ʿ=;t1mڜ M5|obNQR\g!5JG|^ί ( FGwȢal1LJ-[ZD$s<P >2ʔXiVsyy@?\ 駹߳q]0{/1ʹ]vXPFoj %Ϳ7٪+߼9l$PxМՎt=UY)D=³v7jfyNyLJQ6[p \I+!9 L5d;=$xtJa7ݓ9l=fצdtJCM\CwO5a}ܯ캆HoO(0}/҉"2e~@xTev,9=%BK$b|Z>P[39B&QHfH]6ŝTܔ¼[Brz("ZҥYϊX/ \|qp+n6 z?'(x4~I[C&HNPYՒ}BW\{g'l{ؤ3i&(gct,-{}JuZp,~X]R3ɸȦ,ZР Rsa8-@?/Tt| rpkTF6n3#2y3m՛,*s=`Pߐ7o& gƼ/cshtc(} :ǘDѲ(h_ܽoy &KV-UO#&uln(/u*1-  Qb#x3fޅ|YQW8VEԂ=,Ɛ/ ['(Sps 8|QWfHw|% ~]廨ejKީvm6xMYG] ;!#{07z|̪΍p\p)!*.{P mŻnr|匓wCM( g*VƷ`Y9!F E JDrT4䕥"(سp)ϱQ5jF9m&0 !*2YC5 MtOۮU [ˊuZL <"{6RO_Nt{ͨ0P?GpSQ.# 7ډ)*4%|bxV5Y|qҹi54ȼmAHŕTɩF\F:9[i`< ,_9F0@yҍ`Og?5byިvn (4b;<u_:n<>o bF0j Rw+s!7x.։ZCq j*C_qsQ9'fzy3 lDqG${.a|"2E+,57FvwH_Ћ0PE|Z2{΄}!{IHۤR۷x{W^@D//GxL+WykBe_^NU{` Z&N<>+!(Br+Iwqa!Atl@)Vh–(1Rڌ`&us6l7]Hc vVpp $롗ǃZgj䧞o _LlbdڌsӭR. ٧ J:³]i7]m8;I?:I) A-Cl'8ngo<9FJs#}SҞ$swBCfte7}\,aݰ23(Q @RUg=4mDAT, TLjacxnſhMǃ~V!T&u^mj&V*i9^bV'*ёL?ހ@;Ю(u㢇:*1s\ …ҟ z!`N;  D1#}FѿsO]1$pEVvm!Jwa(DVR-$VčId g   YE]~f6\)?ֽJ 6 WO UBеܷ, o#ez@Bf RYM^ĐM܊vcոijr G^0a'=S[K NZ0`MP]vQ ~YkCr@<3J(xsha;\[t`Ns˼[knݴiKY֟m)`!]̥+<>~2j gfϬ:Ď;s[Ҋ|Aԣܮg&Ph%S8a Ź4i5ipE}plOsC٧ 0鑭 X[\ 5_< yorW:okIK\;=RqhowPMvoͱ\hV:.OMA+y'? oD5pU#vb۪͇h#˻3Wbx]sτ NFd9-(TzJREi(j1C K̹aJq -h]8ڤnڞn蘺BZ"4rIFry+Іb:0_08~߶*=5:>4L;;}F^!Y nxDӊh AG$ߵcn^0^kJDz?4݀=nKΏhb"!M*K$̛ԌIS\6}oUK\G~BYl2nAZ*q9Yk f_[!=hJcH`x3j 2`ŽGuqC,+&o0tb/WxLk{'ٺs_HoAa!4yPYKP*I+H@yS e^*{Β)T5NtmX~Iai.N7ƺZSel^ F "Z-0mӰļɠIom5\iHGvVg8 [J6xP@k {>%.6f!bYf-O<P}'vx %Y0EմB[ .I _[;iNyN2cu2E˟! 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CUXY@TX CTXY CTX%8YYYY!!!!-,KRXCe8!!Y-,KRXC8!!Y-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,CXY-,CXY-, +# <+-,(+# #+X <@%50@`p  e  @ d 2]2?O4v" % A6O;*0Ș}-.$ ]G-#) C@/44 4CC CSVf B @  qn22????10]4&#"326%#"&'!!6632mfj/]-#G#}fT|F^Mi: &(8BR4*e@)$!;3!DO KE'* 7@ 7@7@ $@ 7$$@ $@ 7$$,p+3/+3?3/+?3/+10++]"&'&&54676632#&&'&&#"32676673UT^fWT{]^-=$&`;Bd$#2-O)3YFIIݖIFC+/0- " 6#C@-; ;L Lp#* 7* 7A!B o% p$22????10++]!!5#"4676632!&&#"326"W!*R9LC=aXqK^T~eq.^u@> PIU%'"' $4%g@#% 4 AOA S$sz* 7%< ">7@ 7@  q''% p&2]3/?3/++]?9/10+] ! !32676673&&#"<8.-xG=v1+I%+G>9yadfs0H~Ni,otziTY@<@ ?  0 @  /  /]3/]/2/9/]??32?2/10#&&#"!!!#5354632TU&jML0 Nk o 9@$4 E p D o`  n2]??D?C?B?A?@??5233554455@!5 6@q::6q@q 6ppo@o6n@n 6pfff@g 6ed@;d 6@ ?_  k@khhhPh`ha0[@[[[8@ 6@@ +*p*,--  C! C <$e2"H/ 0@PpP`p0/?o /?o 7 7 **& 9999PKKTBKKSB 2+KdRBKRXYKTXYKSXY++++++++st+ststEEha#DsEEha#DsEEha#DEh#Dst++tu++++u+++++++++s+++++++++ss++sssstssssss+ss+s+u+us+u++s+++++++++++++++++++++++++++ss+s+sss++s+s++s+++++ss+++s+++s+++++ts+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ endstream endobj 26 0 obj<> endobj 27 0 obj<>/Subtype/CIDFontType2/Type/Font/W [3[292]29[363]36[684]43[764 483]53[726 633]68[598 631 527 629 593 382]75[640 301]78[602 301 953 640 617 629]85[433 514 415 640 578 889]92[575]]/CIDToGIDMap/Identity/DW 1000>> endobj 28 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0003><005c> endcodespacerange 28 beginbfrange <0003><0003><0020> <001d><001d><003a> <0024><0024><0041> <002b><002b><0048> <002c><002c><0049> <0035><0035><0052> <0036><0036><0053> <0044><0044><0061> <0045><0045><0062> <0046><0046><0063> <0047><0047><0064> <0048><0048><0065> <0049><0049><0066> <004b><004b><0068> <004c><004c><0069> <004e><004e><006b> <004f><004f><006c> <0050><0050><006d> <0051><0051><006e> <0052><0052><006f> <0053><0053><0070> <0055><0055><0072> <0056><0056><0073> <0057><0057><0074> <0058><0058><0075> <0059><0059><0076> <005a><005a><0077> <005c><005c><0079> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 4 0 obj<> endobj 29 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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