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(3)Tj ET /F2 12 Tf BT 1 0 0 1 392.28 176.29 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 423.61 176.29 Tm (3)Tj ET /F2 12 Tf BT 1 0 0 1 454.95 176.29 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 486.28 176.29 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 517.6 176.29 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 548.96 176.29 Tm (0)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (2)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Information about the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 31.2 746.8 m 274.61 746.8 l S 0.001 w 1 1 1 RG 20.58 w 276.86 746.8 m 580.25 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 90.9 w 31.2 688.81 m 274.61 688.81 l S 0.001 w 1 1 1 RG 90.9 w 276.86 688.81 m 580.25 688.81 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 630.82 m 274.61 630.82 l S 0.001 w 1 1 1 RG 20.58 w 276.86 630.82 m 580.25 630.82 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 607.99 m 274.61 607.99 l S 0.001 w 1 1 1 RG 20.58 w 276.86 607.99 m 580.25 607.99 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 585.16 m 274.61 585.16 l S 0.001 w 1 1 1 RG 20.58 w 276.86 585.16 m 580.25 585.16 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 562.33 m 274.61 562.33 l S 0.001 w 1 1 1 RG 20.58 w 276.86 562.33 m 580.25 562.33 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 642.23 m 582.46 642.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 619.41 m 582.46 619.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 596.58 m 582.46 596.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 573.74 m 582.46 573.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 758.22 m 582.46 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 642.23 m 582.46 642.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 619.41 m 582.46 619.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 596.58 m 582.46 596.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 573.74 m 582.46 573.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 550.91 m 582.46 550.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 759.29 m 30.07 549.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 275.73 759.29 m 275.73 549.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 759.29 m 581.38 549.84 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 742.03 Tm (Name of care home:)Tj ET /F2 12 Tf BT 1 0 0 1 279.71 742.03 Tm (Riverslie)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 719.2 Tm (Address:)Tj ET /F2 12 Tf BT 1 0 0 1 279.71 719.2 Tm (79 Crosby Road South)Tj ET /F2 12 Tf BT 1 0 0 1 279.71 701.62 Tm (Waterloo)Tj ET /F2 12 Tf BT 1 0 0 1 279.71 684.04 Tm (Liverpool)Tj ET /F2 12 Tf BT 1 0 0 1 279.71 666.46 Tm (Merseyside)Tj ET /F2 12 Tf BT 1 0 0 1 279.71 648.88 Tm (L21 1EW)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 626.05 Tm (Telephone number:)Tj ET /F2 12 Tf BT 1 0 0 1 279.71 626.05 Tm (01519283243)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 603.22 Tm (Fax number:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 580.39 Tm (Email address:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 557.56 Tm (Provider web address:)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 521.61 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 502.13 m 353.25 502.13 l S 0.001 w 1 1 1 RG 20.58 w 355.5 502.13 m 565.9 502.13 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 433.64 m 353.25 433.64 l S 0.001 w 1 1 1 RG 20.58 w 355.5 433.64 m 565.9 433.64 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 410.8 m 353.25 410.8 l S 0.001 w 1 1 1 RG 20.58 w 355.5 410.8 m 565.9 410.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 490.71 m 568.1 490.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 467.88 m 567.8 467.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 445.05 m 568.1 445.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 514.62 m 354.37 489.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 422.22 m 568.1 422.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 513.54 m 568.1 513.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 490.71 m 567.8 490.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 467.88 m 568.1 467.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 445.05 m 568.1 445.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 422.22 m 568.1 422.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 399.39 m 568.1 399.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 514.62 m 30.07 398.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 446.13 m 354.37 398.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 514.62 m 567.02 398.31 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 497.36 Tm (Name of registered provider\(s\):)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 497.36 Tm (Innocare Limited)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 474.52 Tm (Name of registered manager \(if applicable\))Tj ET /F2 12 Tf BT 1 0 0 1 34.05 451.7 Tm (Michelle )Tj ET /F2 12 Tf BT 1 0 0 1 86.4 451.7 Tm (King)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 428.86 Tm (Type of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 428.86 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 406.04 Tm (Number of places registered:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 406.04 Tm (30)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 387.09 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 66.24 w 32.32 343.64 m 564.47 343.64 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 356.18 m 567.8 356.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 333.36 m 567.8 333.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 379.02 m 567.8 379.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 356.18 m 567.8 356.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 333.36 m 567.8 333.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 310.52 m 567.8 310.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 380.09 m 30.07 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 357.26 m 298.32 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 334.43 m 432.52 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 380.09 m 566.72 309.45 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 362.83 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 340 Tm (Category\(ies\) :)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 340 Tm (Number of places \(if applicable\):)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 317.17 Tm (Under 65)Tj ET /F2 12 Tf BT 1 0 0 1 436.5 317.17 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 295.73 m 297.25 295.73 l S 0.001 w 20.58 w 299.5 295.73 m 429.25 295.73 l S 0.001 w 20.58 w 431.5 295.73 m 565.9 295.73 l S 0.001 w 35.16 w 31.2 265.61 m 297.25 265.61 l S 0.001 w 35.16 w 299.5 265.61 m 429.25 265.61 l S 0.001 w 35.16 w 431.5 265.61 m 565.9 265.61 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 284.32 m 568.1 284.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 307.15 m 568.1 307.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 284.32 m 568.1 284.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 246.91 m 568.1 246.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 308.23 m 30.07 245.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 308.23 m 298.37 245.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 308.23 m 430.37 245.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 308.23 m 567.02 245.83 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 290.96 Tm (learning disability)Tj ET /F2 12 Tf BT 1 0 0 1 302.35 290.96 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 434.35 290.96 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 268.14 Tm (old age, not falling within any other )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 253.55 Tm (category)Tj ET /F2 12 Tf BT 1 0 0 1 302.35 268.14 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 434.35 268.14 Tm (30)Tj ET 0.95294 0.95294 0.95294 RG 101.73 w 32.32 173.42 m 564.77 173.42 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 203.71 m 567.8 203.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 226.54 m 567.8 226.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 203.71 m 568.1 203.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 122.56 m 568.1 122.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 227.61 m 30.07 121.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 227.61 m 566.72 121.48 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 210.35 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 187.52 Tm (The registered person may provide the following categories of service only: Care home )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 172.94 Tm (with nursing - Code N, to people of either gender whose primary care needs on )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 158.36 Tm (admission to the home are within the following categories: Old age, not falling within )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 143.78 Tm (any other category - Code OP Learning disability - Code LD \(Maximum number of )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 129.2 Tm (places: 1\) The maximum number of service users who may be accommodated is 30.)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 107.76 m 315.25 107.76 l S 0.001 w 1 1 1 RG 20.58 w 317.5 107.76 m 346.55 107.76 l S 0.001 w 20.58 w 348.8 107.76 m 377.9 107.76 l S 0.001 w 20.58 w 380.15 107.76 m 409.2 107.76 l S 0.001 w 20.58 w 411.45 107.76 m 440.55 107.76 l S 0.001 w 20.58 w 442.8 107.76 m 471.9 107.76 l S 0.001 w 20.58 w 474.15 107.76 m 503.2 107.76 l S 0.001 w 20.58 w 505.45 107.76 m 534.55 107.76 l S 0.001 w 20.58 w 536.8 107.76 m 565.9 107.76 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 119.18 m 568.1 119.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 96.35 m 568.1 96.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 120.26 m 30.07 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 120.26 m 316.37 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 120.26 m 347.67 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 120.26 m 379.02 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 120.26 m 410.32 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 120.26 m 441.67 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 120.26 m 473.02 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 120.26 m 504.32 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 120.26 m 535.67 95.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 120.26 m 567.02 95.27 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 103 Tm (Date of last inspection)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 84.47 m 565.9 84.47 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 74.85 m 568.1 74.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 75.93 m 30.07 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 75.93 m 567.02 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 94.1 m 568.1 94.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 74.85 m 568.1 74.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 35.8 m 568.1 35.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 95.18 m 30.07 73.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 95.18 m 567.02 73.77 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 80.92 Tm (Brief description of the )Tj ET /F2 12 Tf BT 1 0 0 1 177.31 80.92 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 61.67 Tm (Riverslie is a Care Home with nursing and personal care only. In total the Home can )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 44.67 Tm (provide care for 30 residents. There are 22 single rooms and four double rooms, some )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 9 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 776.72 m 565.9 776.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 768.18 m 30.07 559.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 768.18 m 567.02 559.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.1 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 560.85 m 568.1 560.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 766.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 787.43 m 567.02 766.02 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 773.16 Tm (Brief description of the )Tj ET /F2 12 Tf BT 1 0 0 1 177.31 773.16 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 33.25 756.16 Tm (of these with en-suites. Bedrooms are situated on all floors. There is a single lounge )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 739.16 Tm (located on the ground floor and a dining area that has two separate sittings for lunch )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 722.16 Tm (and dinner also located on the ground floor. Riverslie is a converted building on three )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 705.16 Tm (storeys and provides a small passenger lift to all floors. There are gardens to the rear )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 688.16 Tm (of the Home that are accessible from the ground floor. All areas of the Home are )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 671.16 Tm (accessible to the residents and there are handrails and ramps provided throughout )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 654.16 Tm (Riverslie for this purpose. Riverslie is situated in the Bootle area near to the local parks )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 637.16 Tm (and the docks. The surrounding area is mainly residential. The Home is set back from a )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 620.16 Tm (dual carriageway. Parking is available to the front of the building and there are main )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 603.16 Tm (travel routes that provide easy access to the Home. Mike Dempsey is the Responsible )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 586.16 Tm (Person and the current acting manager is Paula Claro. The range of fees provided at )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 569.16 Tm (the last key inspection were from GBP 440 to GBP 593 per week.)Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 11 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 745.27 Tm (What we found:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 691.26 w 31.2 389.58 m 580.26 389.58 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 736.33 m 582.46 736.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 42.82 m 582.46 42.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 737.41 m 30.07 41.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 737.41 m 581.38 41.74 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 720.15 Tm (We carried out this visit to check how medicines were being handled because we found )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 705.57 Tm (some shortfalls on our last visit that meant some people were being placed at )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 690.98 Tm (unnecessary risk. The visit was carried out by a Pharmacist Inspector and it lasted )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 676.41 Tm (approximately four hours. Overall we found good improvements in the handling of )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 661.83 Tm (medicines that meant medicines were now being handled more safely.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 647.24 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 632.66 Tm (Records of medicines received into the home, given to people and disposed of were )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 618.09 Tm (usually signed and up to date. We saw regular recorded checks that were carried out )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 603.51 Tm (weekly to make sure nursing staff were giving and recording medicines correctly. When )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 588.92 Tm (any mistakes were found action was taken immediately to help prevent them happening )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 574.34 Tm (again.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 559.77 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 545.18 Tm (We looked at how nursing staff had their competency assessed and saw some )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 530.6 Tm (improvements in this. The manager said nursing staff had been observed handling )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 516.03 Tm (medicines and medicines issues had been discussed in staff supervisions. We gave some )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 501.45 Tm (advice about how to record these assessments so they are carried out in a consistent and )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 486.86 Tm (efficient way. The manager also said the morning medicines round was soon to be carried )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 472.29 Tm (out by two nursing staff to help improve the accuracy and speed at which medicines are )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 457.7 Tm (given out.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 443.13 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 428.55 Tm (We saw some good paperwork to support the use of 'when required' medicines used for )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 413.96 Tm (controlling pain and gave some further advice about how to develop them so they are )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 399.39 Tm (kept up to date. We looked at how a person was supported when they were looking after )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 384.8 Tm (their own cream and found the paperwork was not fully up to date because the care plan )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 370.23 Tm (and risk assessment had not been completed correctly. Having up to date information )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 355.64 Tm (about medicines helps make sure they are handled safely.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 341.07 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 326.48 Tm (Our detailed checks of the current stocks and records showed medicines were usually )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 311.9 Tm (being given to people correctly. Medicines that needed to be given before food were now )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 297.33 Tm (usually given at the right time because a formal earlier medicines round had been )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 282.74 Tm (arranged. However, we found two recently used medicines were given wrongly with food )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 268.17 Tm (because staff had not read the instructions properly. We discussed this with the manager )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 253.59 Tm (who said immediate steps would be taken to put this right because giving medicines at )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 239.01 Tm (the wrong time can stop them working properly.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 224.43 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 209.85 Tm (We looked at how external medicines such as creams were given and recorded. )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 195.26 Tm (Paperwork had been developed so that care staff could record medicines as they applied )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 180.68 Tm (them in people's own rooms. However, when we checked the records we found they were )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 166.1 Tm (not always accurate because they did not record enough information. We gave some )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 151.52 Tm (more advice about how to make the necessary improvements so the records show )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 136.95 Tm (creams are being used properly.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 122.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 107.79 Tm (We checked how controlled drugs \(medicines that can be misused\) were handled. The )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 93.21 Tm (cupboard used for storage was suitable and we saw complete and accurate records. )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 78.63 Tm (Stocks were correct and we witnessed a controlled drug being given following the correct )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 64.04 Tm (procedures. Secure storage and accurate records help prevent the misuse and )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 49.47 Tm (mishandling of controlled drugs.)Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 13 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (What the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 768.28 Tm (does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 35.16 w 31.2 739.51 m 580.26 739.51 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 758.22 m 582.46 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 720.8 m 582.46 720.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 759.29 m 30.07 719.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 759.29 m 581.38 719.73 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 742.03 Tm (The storage of medicines has significantly improved so that medicines are now safely )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 727.45 Tm (kept.)Tj ET /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 700.48 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 78.9 w 31.2 649.84 m 580.26 649.84 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 690.42 m 582.46 690.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.27 m 582.46 609.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 691.5 m 30.07 608.19 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 691.5 m 581.38 608.19 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 674.23 Tm (The recording of external medicines such as creams needs to be improved so that )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 659.66 Tm (accurate records are kept.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 645.08 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 630.49 Tm (Staff competence should be formally assessed and recorded to help make sure they have )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 615.91 Tm (the necessary skills to handle medicines safely.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 590.96 Tm (If you want to know what action the person responsible for this care home)Tj ET /F2 12 Tf BT 1 0 0 1 483.55 590.96 Tm (is taking )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 574.96 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 16 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 36.25 w 29.47 752.7 m 564.97 752.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 773.08 m 568.3 773.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 734.58 m 568.3 734.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 774.15 m 27.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 754.9 m 423.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 754.9 m 468.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 754.9 m 495.22 733.5 l S 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S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 610.97 m 198.52 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 610.97 m 290.62 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 610.97 m 475.02 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 682.4 m 567.32 576.27 l S 0.001 w [] 0 d /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 664.12 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 645.7 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 631.12 Tm (been met.)Tj ET /F2 12 Tf BT 1 0 0 1 95.57 631.12 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 104.02 631.12 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 616.54 Tm (Act 2000, )Tj ET /F2 12 Tf BT 1 0 0 1 96.58 616.54 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 598.72 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 595.72 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 595.72 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 595.72 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 595.72 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 583.57 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 561.16 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 96.15 561.16 Tm (7)Tj ET /F2 12 Tf BT 1 0 0 1 202.5 561.16 Tm (15)Tj ET /F2 12 Tf BT 1 0 0 1 294.55 561.16 Tm (All care plans for people in )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 546.58 Tm (the home must be )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 532 Tm (maintained up to date and )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 517.42 Tm (include all of the assessed )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 502.84 Tm (care needs. This ensures that )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 488.26 Tm (peoples care needs are )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 473.68 Tm (effectively monitored. \(This )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 459.1 Tm (requirement has not been )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 444.52 Tm (assessed at this visit )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 429.94 Tm (previous timescale 01/10/09\))Tj ET /F2 12 Tf BT 1 0 0 1 294.55 415.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 294.55 397.78 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 478.9 561.16 Tm (04/01/2010)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 374.95 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 96.15 374.95 Tm (29)Tj ET /F2 12 Tf BT 1 0 0 1 202.5 374.95 Tm (19)Tj ET /F2 12 Tf BT 1 0 0 1 294.55 374.95 Tm (All staff must receive the )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 360.37 Tm (appropriate pre employment )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 345.79 Tm (checks and these must be )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 331.21 Tm (evidenced in the staff files. )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 316.63 Tm (This includes two written )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 302.05 Tm (references and professional )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 287.47 Tm (identification [PIN] number )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 272.89 Tm (for trained nurse. All staff )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 258.31 Tm (files must be audited against )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 243.73 Tm (the requirements listed in )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 229.15 Tm (schedule 2 of the care home )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 214.57 Tm (regulations.)Tj ET /F2 12 Tf BT 1 0 0 1 294.55 199.99 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 294.55 185.41 Tm (This helps ensure that staff )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 170.83 Tm (employed are fit to work with )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 156.25 Tm (vulnerable people and they )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 141.67 Tm (are protected.)Tj ET /F2 12 Tf BT 1 0 0 1 294.55 127.09 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 294.55 112.51 Tm (\(This was not assessed at )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 97.93 Tm (this visit and has a previous )Tj ET /F2 12 Tf BT 1 0 0 1 294.55 83.35 Tm (timescale of 01/10/09\))Tj ET /F2 12 Tf BT 1 0 0 1 294.55 68.77 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 294.55 51.19 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 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when handling medicines )Tj ET /F2 12 Tf BT 1 0 0 1 202.5 245.08 Tm (should be formally recorded to help make sure they have )Tj ET /F2 12 Tf BT 1 0 0 1 202.5 230.5 Tm (they necessary skills to handle medicines safely.)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 22 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Reader Information)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 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0 d 2.25 w 26.14 666.9 m 583.94 666.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 759.29 m 27.22 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 230.59 759.29 m 230.59 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 582.86 759.29 m 582.86 665.82 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.2 742.03 Tm (Document Purpose:)Tj ET /F2 12 Tf BT 1 0 0 1 234.56 742.03 Tm (Inspection Report)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 719.2 Tm (Author:)Tj ET /F2 12 Tf BT 1 0 0 1 234.56 719.2 Tm (Care Quality Commission)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 696.37 Tm (Audience:)Tj ET /F2 12 Tf BT 1 0 0 1 234.56 696.37 Tm (General Public)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 673.54 Tm (Further copies from:)Tj ET /F2 12 Tf BT 1 0 0 1 234.56 673.54 Tm (0870 240 7535)Tj ET /F2 12 Tf BT 1 0 0 1 335.41 673.54 Tm (\(telephone order line\))Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 652.59 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 638.01 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 623.42 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 78.9 w 25.8 581.46 m 563.3 581.46 l S 0.001 w /F2 12 Tf BT 1 0 0 1 34.05 605.84 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 591.27 Tm (Copies of the National Minimum Standards )Tj ET /F2 12 Tf BT 1 0 0 1 303.94 591.27 Tm (Care Homes for Older People can be )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 576.68 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 562.1 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 547.53 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 526.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 509.36 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 494.79 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 480.2 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 34.16 w 25.8 460.61 m 563.3 460.61 l S 0.001 w /F2 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 455.08 Tm (Helpline:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 420.92 Tm (Telephone:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 20 Tf BT 1 0 0 1 147.95 420.92 Tm (03000 616161)Tj ET /F2 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 389.27 Tm (Email:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 20 Tf BT 1 0 0 1 99.55 389.27 Tm (enquiries@cqc.org.uk)Tj ET /F2 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 357.61 Tm (Web: )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 20 Tf BT 1 0 0 1 88.63 357.61 Tm (www.cqc.org.uk)Tj ET /F2 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 327.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 299.21 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 28.35 276.5 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 259 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F2 18 Tf BT 1 0 0 1 28.35 232.98 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 210.26 Tm ( Care Quality Commission 2010)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 190.26 Tm (This publication may be reproduced in whole or in part in any format or medium for )Tj ET /F2 12 Tf BT 1 0 0 1 539.47 190.26 Tm (non-)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 172.77 Tm (commercial)Tj ET /F2 12 Tf BT 1 0 0 1 97.55 172.77 Tm ( purposes, provided that it is reproduced accurately and not used in a )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 155.27 Tm (derogatory manner or in a misleading context. The source should be acknowledged, by )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 137.78 Tm (showing the publication title and Care Quality Commission 2010.)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 24 0 obj <>stream %!PS-AdobeFont-1.0: TimesNewRomanPSMT Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:48:26 2008 % Converted from TrueType font 'TIMES.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. 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 ,E#F` &`&#HH-,E#F#a &a&#HH-,E#F` a F`&#HH-,E#F#a ` &a a&#HH-,E#F`@a f`&#HH-,E#F#a@` &a@a&#HH-, <<-, E# D# ZQX# D#Y QX# MD#Y &QX# D#Y!!-, EhD ` EFvhE`D-, C#Ce -, C#C -,F#pF>F#pFE: -,EJ#DEI#D-, E%EadPQXED!!Y-,Cc#b#B+-, EC`D-,CCe -, i@a ,b`+ d#da\XaY-,E+G#DGz-,TX CTXJIDDYY-,CXE+#DzEi #D QX+#Dz!zYY-,-,KRX!ED#E %ERXD!!YY-,/-, %EI#DEJ#DEe#E %`j #B#hj`a Ry!J@JE TX#!?#YaDRyI@ IE TX#!?#YaD-,C#C -,C#C -, C#C -, C#Ce -,C#Ce -,C#Ce -,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,Ei C`:-,%# `#-,%# a#-,%-, ` <<-, a <<-,++**-,CC -,>**-,5-,vK#p KE PXaY:/-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,E# E %PX&a&`YD-,F#F`F# F`ab# #KKpE` PXa@Yh:-,3+**-,CXY-,CXY-#@/?103!%!!8 P@+  { /999?999/10&''&&'632!!!!67`,9) KgJ*JJ&J (""" """ zJzJee") """"!!""+ ]+PV =`9PPPP""""""""""""""""""""""kk4!!!!!!!!!!!!o!!!!!!!o!!!!!!!!!po==!!!!!!!!!!!!!!!!!!b!Q!?!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!}!&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&`9_@ FF@H H2 %H2 #H2 "H2 !H2  H2 H2 H2 H2 @[H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 yH2 nH2 dH2 _H2 ]H2 ZH2 XH2 H2 H2 H2 H2 H2 H2 H2 @LH2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 \H2& & 7E@CzweaWU$"   KKSBKcKb S# QZ#BKKTB8+TXCXYY++++++++++++++++++++++++++++++++KPyAP*&+++++KSyAP*&+++++P2Ka`+++++++++++++++++++++++++++++++++++++++++++++++++++++++++EiSBKPXBYC\XBY CX`!YBp>CX;!~ +Y #B #BCX-A-A +Y#B#BCX~;! +Y#B#B endstream endobj 27 0 obj<> endobj 28 0 obj<>/Subtype/CIDFontType2/Type/Font/W [53[891]133[891]]/CIDToGIDMap/Identity/DW 1000>> endobj 29 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0035><0085> endcodespacerange 2 beginbfrange <0035><0035><0052> <0085><0085><00a3> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 15 0 obj<> endobj 30 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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