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 hRRz5}U4kD4'U׵=?DCYuk}?Kt;GSԯX-,t 8溼{khi]c?jK3(#.i\_kxR}?|@4a[7EHӒݡT䕓zMKPs(ڷ> , 1VzH/A1}~e;?[__ϳ?:Zo[Mo Uk?o&4[TާV~$CjVZ|9_AYLf^,|ekML$vZ?b]G鿰XiW/Jt> V8m"E H(O ো8`|4.lGGq|Gg9rL.Y ӧ9UWb+թC ,-jUzjTG?xF}ޞ^԰40 3ԨRYKҧHB1ERRr|Tg1OT+_Y O߆gO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Y߳G/nEw  '?c/hjy~Ծg+3~žPϸk^3b/ٖX*؜'5j> (VJPx̸_m7 [?kf*:VRTg4(J<((((W#4Se i h?=g5N㴲p[CƠ*FWyUݹڻٽyV]EU(((((((((((((((((((((((((((((((((((((( endstream endobj 4 0 obj <>stream 0 J q 546.75 0 0 62.25 28.35 0 cm /img0 Do Q q 553.5 0 0 108 28.35 678.35 cm /img1 Do Q /F1 14 Tf 0.75294 0.75294 0.75294 rg BT 0.75294 0.75294 0.75294 RG 0.5 w 2 Tr 1 0 0 1 129.91 657.28 Tm (Inspecting for better lives)Tj ET 0.001 w 0 Tr /F1 36 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 72.25 618.16 Tm (Random )Tj ET 0.001 w 0 Tr /F1 36 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 233.68 618.16 Tm (inspection report)Tj ET 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 17 w 22.95 572.94 m 580.6 572.94 l S 0.001 w /F1 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 537.82 Tm (Care homes for older people)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 511.91 m 164.46 511.91 l S 0.001 w 1 1 1 RG 20.58 w 166.71 511.91 m 580.25 511.91 l S 0.001 w 0.99608 0.9451 0.76078 RG 73.32 w 31.2 462.71 m 164.46 462.71 l S 0.001 w 1 1 1 RG 73.32 w 166.71 462.71 m 580.25 462.71 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 523.32 m 582.46 523.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 424.92 m 582.46 424.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 524.4 m 30.07 423.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 165.58 524.4 m 165.58 423.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 524.4 m 581.38 423.85 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 507.14 Tm (Name:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 507.14 Tm (Preston Towers)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.31 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 484.31 Tm (Preston Road )Tj ET /F1 12 Tf BT 1 0 0 1 169.56 466.73 Tm (North Shields)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 449.15 Tm (Tyne & Wear)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 431.57 Tm (NE29 9JU)Tj ET /F1 8 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 414.63 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 35.16 w 31.2 385.84 m 391.05 385.84 l S 0.001 w 1 1 1 RG 35.16 w 393.3 385.84 m 580.25 385.84 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 355.72 m 391.05 355.72 l S 0.001 w 1 1 1 RG 20.58 w 393.3 355.72 m 580.25 355.72 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 367.14 m 582.46 367.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 404.55 m 582.46 404.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 367.14 m 582.46 367.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 344.31 m 582.46 344.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 405.63 m 30.07 343.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 392.17 405.63 m 392.17 343.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 405.63 m 581.38 343.23 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 388.36 Tm (The quality rating for this care home is:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 388.36 Tm (new service which has yet to )Tj ET /F1 12 Tf BT 1 0 0 1 396.14 373.78 Tm (be given a quality rating)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 350.95 Tm (The rating was made on:)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 313 Tm (A quality rating is our assessment of how well a care home, agency or scheme is meeting )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 296 Tm (the needs of the people who use it. We give a quality rating following a full assessment of )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 279 Tm (the service. We call this a key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 245 Tm (This is a report of a )Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 150.58 245 Tm (random)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 200.47 245 Tm (inspection)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 261.38 245 Tm ( of this care home. A )Tj ET /F1 12 Tf BT 1 0 0 1 392.12 245 Tm (random inspection is a short, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 228 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 211 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 176.52 m 315.25 176.52 l S 0.001 w 20.58 w 317.5 176.52 m 565.9 176.52 l S 0.001 w 1 1 1 RG 20.58 w 317.5 153.69 m 346.55 153.69 l S 0.001 w 20.58 w 348.8 153.69 m 377.9 153.69 l S 0.001 w 20.58 w 380.15 153.69 m 409.2 153.69 l S 0.001 w 20.58 w 411.45 153.69 m 440.55 153.69 l S 0.001 w 20.58 w 442.8 153.69 m 471.9 153.69 l S 0.001 w 20.58 w 474.15 153.69 m 503.2 153.69 l S 0.001 w 20.58 w 505.45 153.69 m 534.55 153.69 l S 0.001 w 20.58 w 536.8 153.69 m 565.9 153.69 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 165.1 m 568.1 165.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 187.93 m 568.1 187.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 165.1 m 568.1 165.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 142.27 m 568.1 142.27 l S 0.001 w [] 0 d [] 0 d 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Tf BT 1 0 0 1 392.28 148.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 148.92 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 148.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 148.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 148.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 148.92 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 73.32 w 31.2 724.9 m 267.21 724.9 l S 0.001 w 1 1 1 RG 73.32 w 269.46 724.9 m 563.65 724.9 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 675.7 m 267.21 675.7 l S 0.001 w 1 1 1 RG 20.58 w 269.46 675.7 m 563.65 675.7 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 652.87 m 267.21 652.87 l S 0.001 w 1 1 1 RG 20.58 w 269.46 652.87 m 563.65 652.87 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 630.04 m 267.21 630.04 l S 0.001 w 1 1 1 RG 20.58 w 269.46 630.04 m 563.65 630.04 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 607.21 m 267.21 607.21 l S 0.001 w 1 1 1 RG 20.58 w 269.46 607.21 m 563.65 607.21 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 687.12 m 565.85 687.12 l S 0.001 w [] 0 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272.31 746.5 Tm (Preston Road )Tj ET /F1 12 Tf BT 1 0 0 1 272.31 728.92 Tm (North Shields)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 711.34 Tm (Tyne & Wear)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 693.76 Tm (NE29 9JU)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 670.93 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 670.93 Tm (01912591828)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 648.1 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 648.1 Tm (F/P01912591828)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 625.27 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 625.27 Tm (noemail)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 602.44 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 566.5 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 35.16 w 31.2 539.72 m 353.25 539.72 l S 0.001 w 1 1 1 RG 35.16 w 355.5 539.72 m 565.9 539.72 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 509.6 m 353.25 509.6 l S 0.001 w 1 1 1 RG 20.58 w 355.5 509.6 m 565.9 509.6 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 486.77 m 353.25 486.77 l S 0.001 w 1 1 1 RG 20.58 w 355.5 486.77 m 565.9 486.77 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 521.01 m 568.1 521.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 498.18 m 568.1 498.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 558.42 m 568.1 558.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 521.01 m 568.1 521.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 498.18 m 568.1 498.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 475.35 m 568.1 475.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 559.5 m 30.07 474.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 559.5 m 354.37 474.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 559.5 m 567.02 474.28 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 542.24 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 542.24 Tm (Moorlands Care Homes \(N.E.\) )Tj ET /F1 12 Tf BT 1 0 0 1 358.35 527.66 Tm (Limited)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 504.83 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 504.83 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 482 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 482 Tm (48)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 463.05 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 443.56 m 565.6 443.56 l S 0.001 w 41.16 w 31.2 410.44 m 297.2 410.44 l S 0.001 w 20.58 w 299.45 420.73 m 565.6 420.73 l S 0.001 w 20.58 w 299.45 400.15 m 432.52 400.15 l S 0.001 w 20.58 w 432.52 400.15 m 565.6 400.15 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 432.15 m 567.8 432.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 454.98 m 567.8 454.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 432.15 m 567.8 432.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 388.74 m 567.8 388.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 456.06 m 30.07 387.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 433.23 m 298.32 387.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 456.06 m 566.72 387.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 438.79 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 415.96 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 415.96 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 395.38 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 435.37 395.38 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 366.66 m 297.25 366.66 l S 0.001 w 35.16 w 299.5 366.66 m 429.25 366.66 l S 0.001 w 35.16 w 431.5 366.66 m 565.9 366.66 l S 0.001 w 20.58 w 31.2 336.54 m 297.25 336.54 l S 0.001 w 20.58 w 299.5 336.54 m 429.25 336.54 l S 0.001 w 20.58 w 431.5 336.54 m 565.9 336.54 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 347.95 m 568.1 347.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.36 m 568.1 385.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 347.95 m 568.1 347.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 325.12 m 568.1 325.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 386.44 m 30.07 324.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 386.44 m 298.37 324.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 386.44 m 430.37 324.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 386.44 m 567.02 324.05 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 369.18 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 354.6 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 369.18 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 369.18 Tm (51)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 331.77 Tm (physical disability)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 331.77 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 331.77 Tm (0)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 293.33 m 565.6 293.33 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 281.92 m 567.8 281.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 304.75 m 567.8 304.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 281.92 m 568.1 281.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 244.51 m 568.1 244.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 305.83 m 30.07 243.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 305.83 m 566.72 243.43 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 288.56 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 265.73 Tm (At any time, three service users can be aged 55 years to 64 years category physical )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 251.15 Tm (disability \(PD\) added condition s requested.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 229.72 m 315.25 229.72 l S 0.001 w 1 1 1 RG 20.58 w 317.5 229.72 m 346.55 229.72 l S 0.001 w 20.58 w 348.8 229.72 m 377.9 229.72 l S 0.001 w 20.58 w 380.15 229.72 m 409.2 229.72 l S 0.001 w 20.58 w 411.45 229.72 m 440.55 229.72 l S 0.001 w 20.58 w 442.8 229.72 m 471.9 229.72 l S 0.001 w 20.58 w 474.15 229.72 m 503.2 229.72 l S 0.001 w 20.58 w 505.45 229.72 m 534.55 229.72 l S 0.001 w 20.58 w 536.8 229.72 m 565.9 229.72 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 241.13 m 568.1 241.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 218.3 m 568.1 218.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 242.21 m 30.07 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 242.21 m 316.37 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 242.21 m 347.67 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 242.21 m 379.02 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 242.21 m 410.32 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 242.21 m 441.67 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 242.21 m 473.02 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 242.21 m 504.32 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 242.21 m 535.67 217.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 242.21 m 567.02 217.23 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 224.95 Tm (Date of last inspection)Tj ET 0.99608 0.9451 0.76078 RG 17 w 31.2 206.43 m 565.9 206.43 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 196.8 m 568.1 196.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 197.88 m 30.07 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 197.88 m 567.02 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 216.05 m 568.1 216.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 196.8 m 568.1 196.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 56.15 m 568.1 56.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 217.13 m 30.07 195.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 217.13 m 567.02 195.73 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 202.87 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 202.87 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 183.62 Tm (Preston Towers is a large stone built detached building set in its own grounds set back )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 166.62 Tm (from one of the main roads leading out of North Shields. It has been converted to )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 149.62 Tm (provide accomodation for older people. The home is located within walking distance of )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 132.62 Tm (local amenities. To the front of the building there are extensive lawns and garden )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 115.62 Tm (areas and ample car parking is provided.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 98.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 81.62 Tm (The home has retained many original features such as mosaic-tiled floors in the )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 64.62 Tm (hallway and high ceilings with original covings. Preston Towers is registered to provide )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 638.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 638.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 639.15 m 568.1 639.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 783.47 Tm (personal and nursing care for up to fifty-three older people.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 766.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 749.47 Tm (The home charges fees of 361 per week. As the home provides nursing care the free )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 732.47 Tm (nursing care element of the funding is provided in addition to the costs charged to the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 715.47 Tm (resident.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 698.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 681.47 Tm (The home provides information about the service through the service user guide. A )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 664.47 Tm (copy of the last inspection report from The Commission for Social Care Inspection is )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 647.47 Tm (available in the entrance to the home.)Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 253.86 w 31.2 634.45 m 563.65 634.45 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.51 m 565.85 762.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 506.4 m 565.85 506.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 763.59 m 30.07 505.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 763.59 m 564.78 505.32 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 746.32 Tm (The reason for this inspection was to ensure people in the home were well supported )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 731.74 Tm (following information received that staff may not be receiving there due wages and the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 717.16 Tm (outcome is as follows:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 702.58 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 688 Tm (Eileen Thompson, the manager \(unregistered\) was in charge. She was aware of issues )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 673.42 Tm (with staff not receiving their full wages and confirmed a company manager provided )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 658.84 Tm (this information.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 644.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 629.68 Tm (The current occupancy is 30 people and sufficient care staff were employed to ensure )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 615.1 Tm (their needs could be met.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 600.52 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 585.94 Tm (The food store was inspected and although the delivery of some comestibles was )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 571.36 Tm (expected, there was sufficient to ensure residents could be sustained over the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 556.78 Tm (weekend.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 542.2 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 527.62 Tm (Staff spoken with acknowledged that they had been told they would only received 50% )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 513.04 Tm (of their pay and gave reassurances that they would cover shifts as necessary.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 486.08 Tm (What the care home)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 486.08 Tm (does well:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 49.74 w 31.2 450.02 m 563.65 450.02 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 476.01 m 565.85 476.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 424.02 m 565.85 424.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 477.09 m 30.07 422.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 477.09 m 564.78 422.95 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 459.83 Tm (During the visit the residents were pleasantly occupied in the lounge and dining room. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 445.25 Tm (There was an activity with local school children and a number of them were enjoying )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 430.67 Tm (taking part or observing what was happening.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 403.7 Tm (What they could do better:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 20.58 w 31.2 382.22 m 563.65 382.22 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 393.64 m 565.85 393.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 370.81 m 565.85 370.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 394.72 m 30.07 369.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 394.72 m 564.78 369.73 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 377.45 Tm (No additional requirements were made as a result of this visit.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 352.5 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 352.5 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 336.5 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 14 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.46 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.21 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.21 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.21 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.21 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.46 m 567.22 760.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 769.89 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 546.75 769.89 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 69.18 w 31.2 672.91 m 566.2 672.91 l S 0.001 w 30.3 w 31.2 620.92 m 91 620.92 l S 0.001 w 30.3 w 93.25 620.92 m 197.4 620.92 l S 0.001 w 30.3 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what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 643.84 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 643.84 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 626.02 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 623.02 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 623.02 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 623.02 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 623.02 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 610.87 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 588.46 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 588.46 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 588.46 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.46 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 573.88 Tm (make sure that new )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 559.3 Tm (residents and those who )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 544.72 Tm (have had a change in their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 530.14 Tm 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343.93 Tm (improved to show detailed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 329.35 Tm (assessments, care planning, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 314.77 Tm (evaluation, and the records )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 300.19 Tm (of daily care being provided.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 282.61 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 358.51 Tm (01/08/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 259.78 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 259.78 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 259.78 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 259.78 Tm (Residents and their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 245.2 Tm (representatives must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 230.62 Tm (involved in the development )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 216.04 Tm (of their plan of care. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 198.46 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 183.88 Tm (The residents should be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 169.3 Tm (involved in the plan of care )Tj ET /F1 12 Tf BT 1 0 0 1 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294.55 335.65 Tm (and provide facilities for )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 321.07 Tm (recreation and social )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 306.49 Tm (activities in line with )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 291.91 Tm (residents expectations, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 277.33 Tm (preferences and capacities.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 259.75 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 245.17 Tm (The residents should be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 230.59 Tm (given the opportunity to live )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 216.01 Tm (active and fulfilled lives.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 379.39 Tm (01/06/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 193.18 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 193.18 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 193.18 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 193.18 Tm (The registered provider must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 178.6 Tm (so far as practicable enable )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 164.02 Tm (service users to make )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 149.44 Tm (decisions with respect to the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 134.86 Tm (care the are to receive and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 120.28 Tm (their health and welfare.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 102.7 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 88.12 Tm (The residents should be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 73.54 Tm (given the opportunity to )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 193.18 Tm (01/06/2009)Tj ET endstream endobj 17 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 18 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm 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Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 301.24 Tm (01/09/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 158.77 Tm (11)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 158.77 Tm (21)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 158.77 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 158.77 Tm (The toilets and bathrooms )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 144.19 Tm (must have remedial work )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 129.61 Tm (undertaken and then )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 115.03 Tm (redecorated. This must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 100.45 Tm (carried out taking into )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 85.87 Tm (account the needs and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 71.29 Tm (dependencies of the people )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 158.77 Tm (01/09/2008)Tj ET endstream endobj 19 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 20 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 69.18 w 31.2 777.94 m 566.2 777.94 l S 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is comfortable )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 303.49 Tm (and safe.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 437.71 Tm (01/06/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 280.66 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 280.66 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 280.66 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 280.66 Tm (The registered provider must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 266.08 Tm (have in place a recruitment )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 251.5 Tm (and selection process which )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 236.92 Tm (ensure that staff employed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 222.34 Tm (are fit to work at the care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 207.76 Tm (home.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 190.18 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 175.6 Tm (The staff must be employed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 161.02 Tm (only if they are suitable to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 146.44 Tm (work in the home and are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 131.86 Tm (not going to present a risk to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 117.28 Tm (the residents.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 280.66 Tm (04/05/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 94.45 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 94.45 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 94.45 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 94.45 Tm (The registered provider must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 79.87 Tm (ensure that all staff working )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 94.45 Tm (02/02/2009)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (9)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 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l S 0.001 w 154.8 w 199.65 448.27 m 289.45 448.27 l S 0.001 w 154.8 w 291.7 448.27 m 473.8 448.27 l S 0.001 w 154.8 w 476.05 448.27 m 566.1 448.27 l S 0.001 w 140.22 w 31.2 298.51 m 91.05 298.51 l S 0.001 w 140.22 w 93.3 298.51 m 197.4 298.51 l S 0.001 w 140.22 w 199.65 298.51 m 289.45 298.51 l S 0.001 w 140.22 w 291.7 298.51 m 473.8 298.51 l S 0.001 w 140.22 w 476.05 298.51 m 566.1 298.51 l S 0.001 w 81.9 w 31.2 185.2 m 91.05 185.2 l S 0.001 w 81.9 w 93.3 185.2 m 197.4 185.2 l S 0.001 w 81.9 w 199.65 185.2 m 289.45 185.2 l S 0.001 w 81.9 w 291.7 185.2 m 473.8 185.2 l S 0.001 w 81.9 w 476.05 185.2 m 566.1 185.2 l S 0.001 w 77.97 w 31.2 103.01 m 91.05 103.01 l S 0.001 w 77.97 w 93.3 103.01 m 197.4 103.01 l S 0.001 w 77.97 w 199.65 103.01 m 289.45 103.01 l S 0.001 w 77.97 w 291.7 103.01 m 473.8 103.01 l S 0.001 w 77.97 w 476.05 103.01 m 566.1 103.01 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 625.52 m 568.3 625.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 526.79 m 568.3 526.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 369.74 m 568.3 369.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 227.27 m 568.3 227.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 143.12 m 568.3 143.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 710.75 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 710.75 m 567.22 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.3 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 710.75 m 92.17 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 710.75 m 198.52 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 710.75 m 290.57 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 710.75 m 474.92 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.4 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 625.52 m 568.3 625.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 526.79 m 568.3 526.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 369.74 m 568.3 369.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 227.27 m 568.3 227.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 143.12 m 568.3 143.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 568.3 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 743.3 m 92.12 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 743.3 m 198.52 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 743.3 m 290.62 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 743.3 m 475.02 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 708.6 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 796.45 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 778.03 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 763.45 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 763.45 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 763.45 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 748.87 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 748.87 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 731.05 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 728.05 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 728.05 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 728.05 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 728.05 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 715.9 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 698.74 Tm (in the home receive )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 684.16 Tm (structured induction training.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 663.58 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 649 Tm (The staff must be able to )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 634.42 Tm (care for the residents safely.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 609.34 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 609.34 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 609.34 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 609.34 Tm (All staff must receive )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 594.76 Tm (adequate statutory and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 580.18 Tm (clinical training sot that they )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 565.6 Tm (can meet the needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 551.02 Tm (residents.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 533.44 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 609.34 Tm (01/07/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 510.61 Tm (17)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 510.61 Tm (31)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 510.61 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 510.61 Tm (The registered provider must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 496.03 Tm (ensure that the care home is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 481.45 Tm (conducted so as to promote )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 466.87 Tm (and made proper provision )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 452.29 Tm (for the health and welfare of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 437.71 Tm (the service users. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 420.13 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 405.55 Tm (The residents must be able )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 390.97 Tm (to be confident that they will )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 376.39 Tm (be safe and well cared for.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 510.61 Tm (02/02/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 353.56 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 353.56 Tm (33)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 353.56 Tm (23 & 24)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 353.56 Tm (There must be a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 338.98 Tm (comprehensive quality )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 324.4 Tm (assurance programmes to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 309.82 Tm (ensure that the home is run )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 295.24 Tm (in the best interest of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 280.66 Tm (residents, taking account of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 266.08 Tm (their views.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 251.5 Tm (Outstanding from 15.06.06.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 233.92 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 353.56 Tm (01/08/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 211.09 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 211.09 Tm (36)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 211.09 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 211.09 Tm (Staff must receive adequate )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 196.51 Tm (supervision at the necessary )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 181.93 Tm (frequency.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 167.35 Tm (Outstanding from 15.06.06.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 149.77 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 211.09 Tm (01/07/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 126.94 Tm (20)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 126.94 Tm (38)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 126.94 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 126.94 Tm (The registered provider must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 112.36 Tm (have in place systems to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 97.78 Tm (monitor the environment, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 83.2 Tm (equipment and processes to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 68.62 Tm (protect the residents and )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 126.94 Tm (01/04/2009)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 24 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 69.18 w 31.2 777.94 m 566.2 777.94 l S 0.001 w 30.3 w 31.2 725.95 m 91 725.95 l S 0.001 w 30.3 w 93.25 725.95 m 197.4 725.95 l S 0.001 w 30.3 w 199.65 725.95 m 289.5 725.95 l S 0.001 w 30.3 w 291.75 725.95 m 473.9 725.95 l S 0.001 w 30.3 w 476.15 725.95 m 566.2 725.95 l S 0.001 w 1 1 1 RG 81.9 w 31.2 667.6 m 91.05 667.6 l S 0.001 w 81.9 w 93.3 667.6 m 197.4 667.6 l S 0.001 w 81.9 w 199.65 667.6 m 289.45 667.6 l S 0.001 w 81.9 w 291.7 667.6 m 473.8 667.6 l S 0.001 w 81.9 w 476.05 667.6 m 566.1 667.6 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 710.75 m 30.07 624.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 710.75 m 567.22 624.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.3 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 710.75 m 92.17 624.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 710.75 m 198.52 624.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 710.75 m 290.57 624.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 710.75 m 474.92 624.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.4 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 625.52 m 568.3 625.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 743.3 m 92.12 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 743.3 m 198.52 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 743.3 m 290.62 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 743.3 m 475.02 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 708.6 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 796.45 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 778.03 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 763.45 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 763.45 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 763.45 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 748.87 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 748.87 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 731.05 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 728.05 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 728.05 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 728.05 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 728.05 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 715.9 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 698.74 Tm (staff from harm.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 678.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 663.58 Tm (The residents must be able )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 649 Tm (to be confident that they will )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 634.42 Tm (be safe and well cared for.)Tj ET endstream endobj 25 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 26 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 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704.82 l S 0.001 w 30.3 w 476.15 704.82 m 566.2 704.82 l S 0.001 w 1 1 1 RG 20.58 w 31.2 677.13 m 91.05 677.13 l S 0.001 w 20.58 w 93.3 677.13 m 197.4 677.13 l S 0.001 w 20.58 w 199.65 677.13 m 289.45 677.13 l S 0.001 w 20.58 w 291.7 677.13 m 473.8 677.13 l S 0.001 w 20.58 w 476.05 677.13 m 566.1 677.13 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 689.63 m 30.07 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 689.63 m 567.22 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.3 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 689.63 m 92.17 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 689.63 m 198.52 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 689.63 m 290.57 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 689.63 m 474.92 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 776.09 m 568.4 776.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.4 688.55 l 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(Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 706.92 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 694.77 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 66.74 w 31.2 593.85 m 566.2 593.85 l S 0.001 w 30.3 w 31.2 543.08 m 91 543.08 l S 0.001 w 30.3 w 93.25 543.08 m 197.4 543.08 l S 0.001 w 30.3 w 199.65 543.08 m 289.5 543.08 l S 0.001 w 30.3 w 291.75 543.08 m 473.9 543.08 l S 0.001 w 30.3 w 476.15 543.08 m 566.2 543.08 l S 0.001 w 1 1 1 RG 20.58 w 31.2 515.39 m 91.05 515.39 l S 0.001 w 20.58 w 93.3 515.39 m 197.4 515.39 l S 0.001 w 20.58 w 199.65 515.39 m 289.45 515.39 l S 0.001 w 20.58 w 291.7 515.39 m 473.8 515.39 l S 0.001 w 20.58 w 476.05 515.39 m 566.1 515.39 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 527.88 m 30.07 502.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 527.88 m 567.22 502.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 559.35 m 568.4 559.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 526.8 m 568.3 526.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 527.88 m 92.17 502.9 l S 0.001 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0 RG 0.5 w 2 Tr 1 0 0 1 28.35 650.73 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 78.9 w 25.8 608.76 m 563.3 608.76 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 633.15 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.57 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 618.57 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.99 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.41 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.83 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 554.25 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 536.67 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 522.09 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.51 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 34.16 w 25.8 487.91 m 563.3 487.91 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 482.39 Tm (Helpline:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 448.23 Tm (Telephone:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 448.23 Tm (0845 015 0120)Tj ET /F1 20 Tf BT 1 0 0 1 308.99 448.23 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 336.71 448.23 Tm (0191 233 3323)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 416.57 Tm (Textphone)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 134.15 416.57 Tm (:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 150.27 416.57 Tm (0845 015 2255)Tj ET /F1 20 Tf BT 1 0 0 1 311.31 416.57 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 339.03 416.57 Tm (0191 233 3588)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 384.91 Tm (Email:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 384.91 Tm (enquiries@csci.gsi.gov.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 353.25 Tm (Web:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 100.35 353.25 Tm (www.csci.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 323.6 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 294.86 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 272.14 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 254.65 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 228.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 205.9 Tm (Copyright \()Tj ET /F1 12 Tf BT 1 0 0 1 112.69 205.9 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 143.22 205.9 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 188.41 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 170.91 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 153.42 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 135.92 Tm (misleading context. 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/guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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