Categories
Organisations we regulate
The key lines of enquiry (KLOEs), prompts and sources of evidence in this section help our inspectors to answer the five key questions: is the service safe, effective, caring, responsive and well-led?
Is it safe?
Is it effective?
Is it caring?
Is it responsive?
Is it well-led?
Where we refer to 'people', we include adults, young people and children, where applicable.
Snippet for healthcare assessment framework pages: this page is for healthcare
This page is for:
- healthcare services
Ratings characteristics
Safe
- Characteristics of services we would rate as Outstanding for safety.
- Characteristics of services we would rate as Good for safety.
- Characteristics of services we would rate as Requires improvement for safety.
- Characteristics of services we would rate as Inadequate for safety.
Effective
- Characteristics of services we would rate as Outstanding for effectiveness.
- Characteristics of services we would rate as Good for effectiveness.
- Characteristics of services we would rate as Requires improvement for effectiveness.
- Characteristics of services we would rate as Inadequate for effectiveness.
Caring
- Characteristics of services we would rate as Outstanding for caring.
- Characteristics of services we would rate as Good for caring.
- Characteristics of services we would rate as Requires improvement for caring.
- Characteristics of services we would rate as Inadequate for caring.
Responsive
- Characteristics of services we would rate as Outstanding for responsiveness.
- Characteristics of services we would rate as Good for responsiveness.
- Characteristics of services we would rate as Requires improvement for responsiveness.
- Characteristics of services we would rate as Inadequate for responsiveness.
Well-led
Snippet for GDPR disclaimer
Data protection
The Data Protection Act 1998 was repealed on 25 May 2018. From that date, references to this Act should be considered to refer to the General Data Protection Regulation and the Data Protection Act 2018.